Privacy Policy

Effective Date: January 1, 2023
Last Updated: 6/5/2025

1. Introduction

Botified.ai (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

2.1 Information You Provide Directly
  • Contact Information: Name, email address, phone number, company name
  • Service Inquiries: Project details, business requirements, communication preferences
  • Account Information: Login credentials for project management tools (when applicable)
2.2 Website Analytics & Tracking
  • Cookies and Tracking Technologies: We use Google Analytics, Facebook Pixel, and similar tools
  • Usage Data: Pages visited, time spent, click patterns, referring websites
  • Device Information: Browser type, operating system, IP address

2.3 Client Data (Service Provision)

As an AI automation service provider, we may access:

  • Customer Records: Email addresses, contact information, transaction data
  • Business Data: Operational information necessary for automation implementation
  • Personal Information: PII that exists within client systems during service delivery

3. How We Use Your Information

3.1 Service Delivery
  • Designing and implementing AI automation solutions
  • Project management and client communication
  • Technical support and system maintenance
  • Performance monitoring and optimization
3.2 Business Operations
  • Responding to inquiries and providing customer support
  • Marketing communications (with consent)
  • Website improvement and analytics
  • Legal compliance and business administration
3.3 Third-Party AI Services

We may utilize third-party AI services (such as n8n, Make.com, OpenAI, Anthropic, or similar providers) to deliver our automation solutions. Client data processed through these services is subject to their respective privacy policies and terms of service.

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Information

We do not sell, trade, or rent your personal information to third parties.

4.2 Service Providers

We may share information with:

  • Project Management Platforms: For collaboration and workflow management
  • AI Service Providers: When necessary for automation implementation
  • Google Workspace: For business communication and document management
  • Analytics Providers: For website performance and marketing insights
4.3 Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

5. Data Storage and Security

5.1 Client Data Location
  • Client data remains primarily within client-controlled systems
  • We implement appropriate security measures for any data we access
  • Project documentation may be stored in our business systems
5.2 Security Measures
  • Encryption of data in transit and at rest
  • Access controls and authentication requirements
  • Regular security assessments and updates
  • Employee training on data protection practices

6. Data Retention

6.1 Business Records

We retain project-related information for 7 years from project completion for business, legal, and tax purposes.

6.2 Marketing Data

Email addresses and marketing communications data are retained for 3 years or until you unsubscribe.

6.3 Website Analytics

Analytics data is retained according to Google Analytics and other platform policies (typically 26 months).

7. Your Rights and Choices

7.1 Access and Correction
  • Request access to your personal information
  • Update or correct inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
7.2 Marketing Communications
  • Unsubscribe from email marketing at any time
  • Opt-out of tracking cookies through browser settings
  • Contact us to update communication preferences
7.3 Data Portability

Request a copy of your personal information in a structured, machine-readable format.

8. Cookies and Tracking

8.1 Types of Cookies
  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Google Analytics for website performance
  • Marketing Cookies: Facebook Pixel and similar tools for advertising
8.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

9. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Geographic Scope

Our services are currently provided to clients within the United States. This privacy policy is governed by applicable U.S. federal and state privacy laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

  • Posting updated policy on our website
  • Email notification to active clients
  • Notice during your next service interaction

12. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

botified.ai
 Email: hello@botified.com
Address: P.O. BOX 142, Lake Worth, FL 33467